Terms of Service

Last updated: September 2026

1. Acceptance of Terms

By accessing or using JobOS, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Description of Service

JobOS is a job management application designed for tradespeople and service professionals. Our service includes:

  • Client and job management
  • Quote and invoice generation
  • Voice-powered AI assistant
  • Inventory tracking
  • Calendar synchronization (Premium)
  • PDF document generation

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to:

  • Provide accurate and complete registration information
  • Keep your login credentials secure
  • Notify us immediately of any unauthorized access
  • Not share your account with others

4. Subscription Plans

JobOS offers the following subscription tiers:

  • Free: Basic features with usage limits
  • Standard (R249/month): Unlimited invoices and the voice assistant under a fair-use allowance of 50 completed voice actions a week
  • Premium (R349/month): Full AI features, calendar sync, priority support, and a voice fair-use allowance of 70 completed voice actions a week

Voice fair use: the allowance counts completed voice actions only (typing and tapping never count) and resets every Monday at 00:00 UTC. Unused allowance does not carry over. Voice top-ups (100 actions for R100) are used only after the weekly allowance. They do not expire: unused top-ups stay on your account if you move to the Free plan and work again when you subscribe.

Subscriptions are billed monthly or annually. You may cancel at any time, and your access will continue until the end of your billing period.

5. Acceptable Use

You agree NOT to:

  • Use the service for any illegal purpose
  • Upload malicious content or code
  • Attempt to access other users' data
  • Reverse engineer or copy our software
  • Use automated systems to abuse the service
  • Resell or redistribute the service without permission

6. Data Ownership

You retain full ownership of all business data you enter into JobOS, including client information, job records, quotes, and invoices.

We do not claim ownership of your data and will not use it for purposes other than providing the service.

7. Limitation of Liability

JobOS is provided "as is" without warranties of any kind. We are not liable for any damages arising from use of the service.

To the maximum extent permitted by law, JobOS and its affiliates shall not be liable for:

  • Loss of data or business interruption
  • Errors in quotes or invoices you generate
  • Third-party service outages (Google, etc.)
  • Indirect or consequential damages

8. Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue features with reasonable notice.

9. Termination

We may terminate or suspend your account immediately if you violate these terms. Upon termination, your right to use the service will cease immediately.

You may delete your account at any time through the app settings.

10. Governing Law

These terms are governed by the laws of South Africa. Any disputes shall be resolved in the courts of Cape Town, Western Cape.

11. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of JobOS after changes constitutes acceptance of the new terms.